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AI agents enhance customer service
Financial Express Kochi
|March 03, 2025
• Freddy AI handles common queries & troubleshooting
WHEN IT COMES to payments and finances, customers are anxious and impatient when they encounter hurdles. PhonePe's Vishal Gupta knew that delivering the best customer service was the only way to keep them satisfied on his payment platform. The company processes over 1.5 billion transactions per month and volumes double every 3-5 months. Because of this, Gupta was looking for a customer service platform and partner that could scale with PhonePe's rapid growth.
Denne historien er fra March 03, 2025-utgaven av Financial Express Kochi.
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FLERE HISTORIER FRA Financial Express Kochi
Financial Express Kochi
FPI debt inflows hinge on trade deal, rupee stability
QUICK TAKES
1 mins
December 18, 2025
Financial Express Kochi
Attero to invest ₹150 cr to scale up operations
E-WASTE RECYCLING FIRM
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Financial Express Kochi
Telecom exports jump 72% in 5 yrs: Scindia
TELECOM EXPORTS HAVE grown by 72% over the last five years, rising from ₹10,000 crore in FY21 to ₹18,406 crore in FY25, Union Minister for Communications, Jyotiraditya Scindia informed the Lok Sabha on Tuesday.
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Financial Express Kochi
IndiGo COO, aviation officials appear before House panel
A PARLIAMENTARY PANEL examining the recent air traffic disruptions tried to fix responsibility for Indigo’s mass cancellation of flights as senior aviation officials and IndiGo COO Isidro Porqueras appeared before it on Wednesday, but found the replies of the airline and DGCA “evasive and unconvincing”, according to sources.
1 min
December 18, 2025
Financial Express Kochi
IndiGo duo in self-made bizmen list
INDIGO PROMOTERS RAHUL Bhatia and Rakesh Gangwal have debuted in a list of top-10 self-made entrepreneurs, according to IDFC First Private and Hurun india's Top 200 Self-made Entrepreneurs of the Millennia 2025.
1 min
December 18, 2025
Financial Express Kochi
Oracle at the centre of AI-fuelled rent spree
CLOUD-COMPUTING COMPANIES including Oracle, Microsoft and Meta Platforms have committed to spend a combined $500
1 min
December 18, 2025
Financial Express Kochi
Govt eases visa process for foreign professionals
THE GOVERNMENT HAS created a new category of visas \"Production Investment Visa\"to enable Indian firms to engage foreign nationals for production related activities.
1 min
December 18, 2025
Financial Express Kochi
States’ fiscal deficit rises to 3.2% in FY25: Icra
THE COMBINED FISCAL deficit of 19 large states, excluding northeast states and Goa, has increased to 3.2% of gross state domestic product (GSDP) in FY25 provisional actuals (PA) from 2.8% in FY22 due to dual pressures of higher revenue deficits and elevated capital spending, a report by ICRA on state government finances revealed.
1 min
December 18, 2025
Financial Express Kochi
EVs get policy push, hybrids lose
Deepens auto industry split; Tata Motors, M&M gain edge
2 mins
December 18, 2025
Financial Express Kochi
Hyundai's Creta holds lead, but rival engines roar louder
MID-SIZE SUV BATTLE HEATS UP
2 mins
December 18, 2025
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