Making IT observability work in unpredictable times

As digital infrastructure grows in scale and complexity, intelligent observability is essential for managing risk and ensuring operational resilience.

- ABHIJIT BANERJEE

Today’s uncertain economic climate may compel organisations to look for cost-cutting measures. When done strategically, and not just to slash budgets for the short term, eliminating inefficiencies and optimising processes can strengthen the business. Due to the unpredictable nature of the evolving IT environment, comprehensive observability—a vital IT function that enhances efficiencies—can be challenging.

IT infrastructure modernisation is the top investment priority for Indian enterprises to support Generative AI (GenAI) at scale. Over 71% believe investments in cybersecurity are crucial for GenAI success, while 61% see IT infrastructure modernisation as an urgent need. With the right approach, tools, and perspective, IT leaders can achieve resilience in their IT environments and prepare for today's unpredictability.

IN BRIEF

• Enterprises in India are prioritising IT modernisation and cybersecurity to support GenAl while navigating increasing infrastructure complexity.

Hybrid IT environments are complex to manage due to integration, privacy, and security challenges, requiring unified observability frameworks.

Cybersecurity threats from insiders and hackers increase unpredictability, making faster detection and remediation vital for IT leaders.

• Fragmented observability tools lead to delays between issue detection and resolution, thereby increasing risks in hybrid IT setups.

Integrated observability lowers MTTR by detecting, prioritising, and resolving anomalies across on-premises and cloud environments.

• Resilience today depends on how quickly IT teams can identify issues, understand causes, and act, enabled by intelligent observability.

MANAGING COMPLEXITY IN HYBRID IT ENVIRONMENTS