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NOT 'AN ERA OF CHANGE' BUT 'CHANGE OF AN ERA'

DataQuest

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December 2022

Goldilocks in Scuba-gear How deep is Salesforce’s India going? The perfect person to answer that question is someone who does not shy away from adventures, and is always up to venture into a new, unfamiliar and exciting environment.

NOT 'AN ERA OF CHANGE' BUT 'CHANGE OF AN ERA'

Mankiran Chowhan VP Enterprise Sales, Salesforce India calls the current scenario not 'an era of change' but 'change of an era'. Just like the sky-dives and deep-sea journeys she has jumped into, Manikiran is taking a leap into the new data world with a lot of confidence in today's CXO's and CIO's vision and ability. But what toolkits would these data voyagers need, and what's Salesforce arming them with. We don't need to hold our breath to find that. Let's begin...

What has changed after Dreamforce this year? We saw quite some newlaunch confetti. Would that manifest in India soon enough?

We all have seen the world change massively in the last two to three years. There was an unprecedented degree of data growth in 2021. We have noted how data-driven organizations are able to capture data and use it for better and smarter decisions. The roadmap we shared aligns with this direction-equipping enterprises well on this path. From 'Genie' to a partnership with WhatsApp, to the Slack canvas, we intend to cover all platforms and avenues for helping enterprises in customer engagement.

'Genie' is interesting. How does it confront the big interoperability issue to deliver the 360-degree ease?

FLERE HISTORIER FRA DataQuest

DataQuest

DataQuest

The GCC Boom: India's Journey from Cost Arbitrage to Innovation

India's 1,700+ GCCs are shifting from cost to co-creation. Can India convert scale, AI depth, and leadership ambition into true orchestration power for global enterprises?

time to read

16 mins

October 2025

DataQuest

DataQuest

'Je ne sais quoi' is now 'Je ne sais quAl': From metrics to experiences at Genesys Xperience 2025

At Genesys Xperience 2025, CEO Tony Bates showed how agentic AI is shifting businesses from metrics to empathy-driven experiences that build trust.

time to read

8 mins

October 2025

DataQuest

DataQuest

Legacy is not enough: Why enterprises need Al-native SaaS

Phenom's Kiran Menon shares how AI-first SaaS is redefining talent experience, augmenting legacy systems, and delivering measurable outcomes.

time to read

4 mins

October 2025

DataQuest

DataQuest

SAP's Jan Bungert on how business Al and data cloud are powering India's Techade

Jan Bungert, CRO of SAP Business AI, discusses how SAP is embedding AI into core applications and leveraging SAP Business Data Cloud to help Indian enterprises like Parle and Mahindra unlock trusted insights, efficiency, and measurable outcomes.

time to read

4 mins

October 2025

DataQuest

DataQuest

Why the operating system is no longer just plumbing: Raj Das on the future of RHEL

Many enterprises still think of the operating system as a background utility-something you set up once and forget. In reality, modern OS platforms like RHEL are dynamic, intelligent enablers of innovation.

time to read

5 mins

October 2025

DataQuest

DataQuest

Don't bolt Al onto ERP—build a connected system from day one

In an exclusive interaction with Dataquest, Paritosh Ladhani, Joint Managing Director of SLMG Beverages, outlines how the Coca-Cola bottler has moved from legacy processes to a fully digitised, AI-enabled, smart-factory ecosystem.

time to read

10 mins

October 2025

DataQuest

DataQuest

The future isn't about isolated robots

C Balaji, PSG Head, TVS Electronics draws a rough, but realistic, picture of factories that embrace robots for new business models as well as faster (and smarter) assembly lines and packaging. It's an age of managed automation, performance-based services, flexible manufacturing, mass customisation, vision-intelligence, serialisation and traceability across all areas. But would this world be with or without taxes, accidents and retrofitting? Let's take a walk with Balaji around what's changing and what's staying.

time to read

4 mins

October 2025

DataQuest

DataQuest

Hitting 'Reset', Risking 'Reboot' - VMware's Bold Leap from Complexity to Clarity

VMware, under Broadcom, is redefining cloud with VCF 9.0-simplifying portfolios, reshaping partner strategy, and positioning as a product-led platform.

time to read

4 mins

October 2025

DataQuest

DataQuest

Feeding the Al beast, with some beauty

Jameson Mendonca, Power Generation Business Leader, Cummins Power System opens up some pistons of carbon hunger of modern data centres while he also shows how Natural gas, Hydrotreated Vegetable Oil, Life Cycle Assessments (LCAs) and Environmental Product Declarations (EPDs) can weld well in this new era. And why we should we worried about scope 1 and 2 in the race to be no.1 in AI.

time to read

6 mins

October 2025

DataQuest

DataQuest

We allow you to say No!

What's ETA status of real consent, useful personalisation, technology for the everyday commuter and data ethics in the super-busy travel terminal? Anytime now or are we still catching this bus?

time to read

4 mins

October 2025

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