The advantages of being AEA members

What do owner operators look for in after-sales service? A gathering of Golden Bucket Allied Earthmovers members held a round table forum to discuss this engaging subject.

- Ann Callaghan

There are some great machines available in the marketplace and it can be hard to pick one above the other in many circumstances.

However, the after-sales service is just as important as the machine.

No operator wants a headache after a purchase.

Many aspects were discussed including quality, price, availability of parts, turnaround time and communication.

The upshot was that customers needed good work at a reasonable price. No surprises there really.

We thank Semco for providing their meeting room for this forum and providing refreshments, and we congratulate Steve Zivkovich for his appointment as CEO of Semco.

We were also able to welcome a new partner of the Association - Brock Mortimer from Mortimer Metal Fabrication.