‘Simplifying Commerce For The SMBS Is The Main Aim'

In talks with PC Quest Manish Choudhary, Senior Vice President, Global Innovation & Managing Director at Pitney Bowes India puts his views on the initiatives taken by the company for the mid market sector in India

- Anushruti Singh

What are the different products and service offerings from Pitney Bowes and are they categorized for different market verticals? 

Pitney Bowes is a global technology company that offers a range of innovative products and solutions that enable commerce in the areas of customer information management, location intelligence, customer engagement, shipping and mailing, and global ecommerce in approximately 100 countries around the world.

We are a 100-year old start-up that invented an industry in our first century and now we are transforming our legacy business to become a model of success for clients across a wide range of industries. Pitney Bowes combines the strength of physical mail and shipping with digital experiences to deliver more value to its clients, ranging from 90% of Fortune 500 to one million+ small and medium-sized businesses.

Banks, telcos, insurance firms and a range of other businesses use our technologies to support them in their digital transformation, so that they can provide digital interactive and personalized experiences to their customers. Our products enable more than 250 retailers, brands and online marketplaces sell to more than 6.5 million buyers in more than 220 countries and territories, using more than 74 currencies.

What are your offerings for SMBs and how they are leveraging your platform for business growth? Have you identified them in clusters and if so on how many you are working on?