Digital Transformation: A Force To Shape New Business Era

The new digital transformation era is fueling disruption across all industries, from healthcare to financial services

- Ashok Pandey

Since PM Modi spoke about his dream about Digital India, the businesses are trying to become digitally empowered. The digital transformation isn’t necessary just because every business is going for it. It has capability to share the future of new business era.

We spoke to Nagendra Venkaswamy, Vice President, India and South Asia at Riverbed Technology about the digital transformation and challenges in India.

How are businesses in India faring when compared with global markets, when it comes to digital transformation?

Digital transformation (henceforth, DX) is a major force shaping a new era for Indian organizations; and it’s fueling disruption across all industries, from healthcare to financial services. The Government’s ambitious Digital India initiative is slowly but surely starting to bear fruit in its effort to transform India into a digitally empowered society. And in the process, India has become a hotbed of innovation, boasting the third largest startup community in the world.

India is faring well in the global race towards DX, driven by a combination of ever increasing customer expectations and major advancements in key enabling technologies. But challenges exist: mobile and broadband penetration remains comparably low, the digital leadership skills shortage remains an issue, and infrastructure challenges persist.