Business
DataQuest
GCCs will not kill good old IT baby-sitters. But...
...outsourcing cribs will change as core-work control, intellectual information, ease of direct engagement and expertise become strong reasons for GCCs to sit in chairs where service providers once reigned.
5 min |
August 2025
DataQuest
From POS to car dashboards: Building the Internet of Payments
Your car just paid for coffee. No phone, no wallet, just ambient tech making payments disappear into the background. From dashboards to vending machines, the Internet of Payments is turning transactions into invisible moments of flow.
3 min |
August 2025
DataQuest
Hi Microwave! One Hot Code Please
They are fast, they are fuss-free, they pop up like hot toast without you having to burn your hands. But are they crisp enough? Well-cooked? Let's take a bite of low code, no code and vibe code today.
10+ min |
August 2025
DataQuest
Will the future be Consolidated Platforms or Expanding Niches?
The enterprise SaaS industry is experiencing a major shift. What was once a chaotic assortment of niche tools is coalescing into a wave of consolidation, unified platforms, and AI-native reimagination. With companies evaluating their software stacks due to changing business priorities, inflation, and the potential of generative AI, the central question is whether the future of SaaS will reside in all-in-one giants or in a colourful ecosystem of specialised, modular offerings.
8 min |
August 2025
DataQuest
Al-Powered Precision: GE HealthCare's Vision for MedTech Innovation in India
GE HealthCare's CTO shares how AI-led innovations from India are redefining diagnostics, oncology, and access in the country's rapidly evolving MedTech landscape.
6 min |
August 2025
DataQuest
Why Enterprise Al won't be Plug-and-Play
From training its own LLMs on $20M worth of in-house infrastructure to rethinking AI privacy at the data layer, Zoho is proving that AI for enterprises isn’t about size—it’s about fit, context, and control. Ramprakash Ramamoorthy, Director of Al Research at Zoho, explains why real-world AI adoption demands more than APIs and flashy demos—and why Zoho is betting on contextual, private, ground-up intelligence.
5 min |
August 2025
DataQuest
Over 90% of Security Breaches Linked to Human Error or Malicious Activity
Proofpoint's Bikramdeep Singh discusses India's cybersecurity readiness, people-centric threats, AI-driven defences, sector risks, regulatory shifts, and talent challenges.
5 min |
August 2025
DataQuest
Cybercrime goes corporate: A trillion-dollar industry undermining global security
Cybercrime-as-a-Service (CaaS) makes hacking accessible, driving a booming illicit economy. Learn how AI fuels attacks and what businesses must do to defend.
4 min |
August 2025
DataQuest
Every accident also means a thousand accidents that did not happen
The best use of AI is for improving safety says this art lover, innovator, and a railways veteran - who puts the common-man’s experience and safety on the same seat when he talks about future-forward contours. At the Zinnov Confluence 2025, we caught up with Dr. Sudhanshu Mani, Retired GM, Indian Railways, an Independent Consultant and an expert voice on Vande Bharat Express as the leader of the project. We tried to get some fleeting glimpses of the superfast and super-exciting coaches of technology that are being added to our train journeys. Hop on.
3 min |
August 2025
DataQuest
At 30% time and effort savings, AI coding is worthwhile
With automation and AI, coding time and resources can be shrunk in a compelling way. But what about test-flakiness, patterns, regression testing, test coverage, robustness, redundancies and developer satisfaction? Richard Spence, Area Vice President of Growth Sales, International at UiPath decodes all that and more.
3 min |
August 2025
DataQuest
Technology and Politics are the New Tectonic Plates
Gone are the times when defence would drive geopolitics, the seat has now been taken by technology. How do the tables rearrange themselves in this new world? The equator of this world does change a lot when the lines of AI get horizontal instead of vertical – how? Purushottam Kaushik, Head, Centre for the Fourth Industrial Revolution, World Economic Forum helps us to decipher the economics, politics and ethics of technology in this chat done at the Zinnov Confluence 2025 (where AI was explored from many dimensions, by many hats and through many interesting huddles).
2 min |
August 2025
DataQuest
Tesco's Analytics Engine: Driving Relevance, Speed and Loyalty
Tesco is using analytics to drive hyper-personalisation, instant fulfilment, and AI-led decisions—reshaping loyalty, speed, and customer relevance at scale.
6 min |
August 2025
DataQuest
Next Leap in Enterprise Cloud: Micro-Vertical SaaS
As enterprise SaaS evolves beyond the one-size-fits-all applications, a new model is beginning to take shape — a model whereby cloud applications are tailored not only to industries, but to deep sub-sectors of those industries. In this interview, Phil Lewis, SVP at Infor, discusses how Infor has a vision for its industry-complete platforms, the continuing evolution of embedded GenAI, and the concept of software being invisible, yet required.
5 min |
August 2025
DataQuest
When Indian war drones beat Pakistan & Co.
Startups have boomed in the changing geopolitics and strong Atmanirbhar push. This momentum could enable India to become a worldwide hub for drone manufacturing, increasing exports and creating high-tech employment opportunities, feels Sai Pattabiram, Founder & MD, Zuppa Geo Navigation Technologies Pvt. Ltd.
6 min |
August 2025
DataQuest
Is Software Engineering Dead?
GenAI automates many coding tasks, but software engineering is much more than just writing code
6 min |
August 2025
DataQuest
Cutting through the noise: A CIO's framework for smart adoption
As the Chief Information Officer (CIO) of a legacy-rich enterprise making its way through the changing digital landscape, Shobhana Lele possesses an experienced and strategic perspective on the enterprise SaaS evaluation landscape. As a leading CIO, she propagates harmonizing on-prem and hybrid systems with cloud or SaaS solutions—a balancing act that is vital for organizations still very much in the symposium of legacy operations but seeking to act like the agile modern organization.
3 min |
August 2025
DataQuest
Is SaaS Becoming an OS?
There is a new outlook on what software is, especially with the rise of digital-first businesses or digital-first business models. Is Software as a Service (SaaS) on the verge of being more than just a toolset, and becoming the operating system for businesses? In this interview, Sreedhar Gade, VP of Engineering at Freshworks, explains this transition, reveals how Generative AI is changing product strategy, and moving to AI-native systems and conversation interfaces. He also discusses the consolidation trend with respect to enterprise SaaS, Freshworks journey to a combined platform, and his vision for an \"agentic\" world that emphasizes AI governance and trust.
6 min |
August 2025
DataQuest
Building cyber resilience across a vast logistics network
As logistics becomes a prime target for ransomware and supply chain attacks, Blue Dart is setting benchmarks in cybersecurity strategy. CIO Manoj Madhavan discusses the pillars of their approach, the future of edge security, and how data protection is becoming the backbone of customer trust and business continuity.
4 min |
August 2025
DataQuest
Blueprints—Blue Cheese or Blue Murder or Blue Blood?
Mega scale projects of today, and tomorrow, have to hold many beams together—structural safety, carbon impact consciousness, timely completion, cost-control and disaster readiness. Are BIM solutions (and their adjacent tools) helping—and how? And are digital blueprints the next big hero for rescue-ops?
6 min |
August 2025
DataQuest
How Al and human ingenuity are steering the future of car dealerships
CDK Global blends AI with human expertise to modernise auto retail, with India's IT talent driving innovation in customer experience and dealership operations.
4 min |
July 2025
DataQuest
How VMware helps enterprises regain cloud control
Cloud adoption is at a critical inflection point. With enterprises caught in the complexities of multi-cloud environments, how can they regain control? VMware says the answer lies in a bold rethink—what it calls the ‘Cloud Reset’.
4 min |
July 2025
DataQuest
FraudGPT and WormGPT—now con-men don't have to be geeks
Rohan Vaidya, Area Vice President, SAARC & India, CyberArk tells us why AI is adding a never-before speed, scale, personalisation while breaking entry-barriers and making jailbreaking easy for criminals.
4 min |
July 2025
DataQuest
Al's resume—from an HR lens
HR can be much more than a Rangoli joke, not despite of AI, but because of AI. There are both strengths and weaknesses in AI’s CV for this super-human HR future—as evaluated by Anand V, Chief Information Officer, APAC — Randstad. Let’s know more about Homo Alpiens and these new workplaces.
5 min |
July 2025
DataQuest
How India’s MSMEs Are Embracing Tech and What’s Holding Them Back
On World MSME Day 2025, India’s small businesses show rising digital adoption, but face barriers in integration, skills, and access to strategic support.
8 min |
July 2025
DataQuest
GenAI doing the heavy lifting for fraudsters
Praveen Kulkarni, Director-Security, Risk & Governance at OpenText India unpacks the flip side of GenAI—what happens when AI takes a walk in the dark alleys of our business cities. Why is there a FraudGPT and WormGPT after every ChatGPT?
4 min |
July 2025
DataQuest
AI is foundational to how modern EdTech and Skilltech platforms operate
From driving hyper-personalised learning journeys to real-time doubt resolution and adaptive content delivery, AI is helping platforms deliver scalable, high-impact education across diverse learner segments, says Ankur Dhawan, Chief Product & Technology Officer, upGrad.
4 min |
July 2025
DataQuest
CISOS, Boards, CIOS: Not dancing Tango. But Boxing.
What happens when parents in the house talk to each other in different languages? What happens when one greets whistleblowers and one shuts the door on them? What makes it easy for burglars - a house with not-enough locks or constant dinner-table arguments on which doors to lock? What happens when Good Cop-Bad Cop start fighting themselves?
8 min |
July 2025
DataQuest
The Future of Data Center Cooling: Embracing Liquid Cooling for High-Density AI Workloads
As Artificial Intelligence (AI) transforms the digital universe, data centers are laying the foundation for a new era of computing on a massive scale. However, the rapidly increasing demand for AI-driven workloads—such as training large language models, generative AI, and deep learning—requires substantial power, leading to a new generation of high-density computing infrastructure.
3 min |
July 2025
DataQuest
Our target audience does not watch content thrown at it randomly
Working in the background, it drives the platform’s content management strategy as well as its advertising programming so neatly that it shines even when it is not visible. That’s data in the hands of smart databases and architectures at Sony LIV. And here’s how it plays out.
5 min |
July 2025
DataQuest
Guardians of the Grid
Tata Motors has transformed its cybersecurity strategy to match the increasing complexity of connected vehicles and digital manufacturing. Security is now being woven into the organizational DNA, into every layer of the vehicles (design, supply chain, operation and interoperability), cloud platforms, regulations, etc. The company is now seeking cyber resilience as a business obligation rather than a regulatory cost of compliance.
4 min |