Business
The Smart Manager
A Mandarin Narrative
“Understanding the China effect on global innovation will be essential for companies that wish to compete in China, take advantage of China’s innovation capacity, and adopt Chinese approaches to innovation to improve their own performance. The overall effect is that more innovation will originate in China—from both Chinese and global companies—and more companies would adopt the Chinese style of innovation.”*What has helped many Chinese firms make remarkable strides—not just in the realm of innovation—is their swiftness in reformulating themselves, eschewing hierarchical structures, and adopting a customer-centric approach
10 min |
July - August 2018
The Smart Manager
A Positive Delay
According to Professor Adam Grant, Wharton School of Business, “We shouldn’t be afraid to start early, but equally we shouldn’t be afraid to be slow to finish… procrastination might just improve the end result.”* When used sensibly by leaders, procrastination is a powerful management strategy.
5 min |
July - August 2018
The Smart Manager
What Is Your Script?
While Freud and most other psychotherapists took the rather simplistic approach of asking the patient about themselves, Berne took an alternate approach to therapy. Berne felt that a therapist could learn what the problem was by simply observing what was communicated (words, body language, facial expressions) in a transaction. So instead of directly asking the patient questions, Berne would frequently observe the patient in a group setting, noting all of the transactions that occurred between the patient and other individuals.Although rooted in psycho therapy, Transactional Analysis has a profound role to play wherever interactions constitute the core. In an organizational setting, it can help build strong cultures.
7 min |
July - August 2018
The Smart Manager
Be A Change Leader
In an interview with The Smart Manager, John Knights, author of Leading Beyond The Ego said that adopting a style beyond the traditional is more suitable in a world of continuous transformation.* The hierarchical, managerial, male-dominated, and authoritarian leadership style of the 20th century has to undergo a drastic change as organizations are becoming more democratic, inclusive, employee-centric, and open to feedback from all ‘rungs of the ladder’.
4 min |
July - August 2018
The Smart Manager
A Measured Step
Employee turnover is expensive. Replacing an employee who quits costs, on average, 21% of their annual pay. While it’s tempting to dismiss turnover as a fact of life in today’s fast-moving job market, new research shows otherwise.* Compensation could be a strategic tool for talent retention, especially when the going is tough.
6 min |
July - August 2018
The Smart Manager
Bridging The Gap
Pam Didner, author of Effective Sales Enablement, shares her perspective on how sales needs to treat marketing as a hidden sales force, while marketing can leverage sales as another marketing channel.
5 min |
July - August 2018
The Smart Manager
Become Leadership Fit
Leadership is a concept shrouded in misconceptions. Timothy J Tobin, author of Peak Leadership Fitness: Elevating Your Leadership Game and Vice President, Franchisee Onboarding and Learning at Choice Hotels International, unveils a clearer picture.
5 min |