試す 金 - 無料
Dhammika continues to serve with 'Service Serves Us'
Daily FT
|July 11, 2025
RENOWNED service excellence trainer Dhammika Kalapuge will present, for the fifth time, his highly acclaimed one-day public program, 'Service Serves Us,' on Tuesday, 22 July, at Shangri-La Hotel, Colombo 2.
-
Since its launch in 2022, 'Service Serves Us' has gained wide recognition, particularly among senior corporate leaders in Sri Lanka and abroad, for its impactful and practical approach to enhancing service quality, and over 60 in-house programs have been conducted, besides the four public programs.
Speaking about the program, Kalapuge shared: "This session emphasises the importance of meeting the ever-rising customer expectations. It incorporates real-life case studies that reflect the current service landscape, providing participants with inspiration to remain motivated and positive while delivering exceptional service. We focus on managing every point of interaction-whether physical, digital, or hybrid-transforming them into magical moments. Building a strong service culture is essential in today's intensely competitive environment, to deliver a memorable customer experience."
このストーリーは、Daily FT の July 11, 2025 版からのものです。
Magzter GOLD を購読すると、厳選された何千ものプレミアム記事や、10,000 以上の雑誌や新聞にアクセスできます。
すでに購読者ですか? サインイン
Daily FT からのその他のストーリー
Daily FT
Vidullanka and WindForce get 100 MW Mullikulum wind power project
IN line with the Government's longterm strategy to generate 70% of the country's electricity from renewable sources by 2030, the Cabinet of Ministers on Wednesday approved awarding the contracts for the Mullikulum Wind Power Project, totalling 100 MW to two entities - a consortium of Vidullanka PLC and David Pieris Motor
1 min
December 13, 2025
Daily FT
New ground and warehouse service contracts for SriLankan Airlines at Frankfurt Airport
THE Cabinet of Ministers this week approved new contracts for SriLankan Airlines Ltd.'s operations at Frankfurt Airport, Germany, following the scheduled conclusion of existing service agreements.
1 min
December 13, 2025
Daily FT
Govt. to re-tender Kollupitiya land for mixed development after cancelled lease
THE Cabinet of Ministers has approved a fresh call for investment proposals to lease a prime block of land in Perahera Mawatha, Colombo 3, following the cancellation of a previous lease agreement due to the investor's failure to meet contractual obligations.
1 min
December 13, 2025
Daily FT
Govt. Committed to boosting trade competitiveness: Prime Minister
Addressing 27th Presidential Export Awards, the PM reiterates Govt. intends to streamline trade facilitation, Customs processes, and investment approvals Says progress depends not merely on policies or administration, but on the ability to produce, to create value, and compete internationally Assures Govt. taking steps to support exporters hit by Ditwa
3 mins
December 13, 2025
Daily FT
Sri Lanka to launch $ 2.66 m Natural Capital Valuation Project for coastal and marine ecosystems
THE Cabinet of Ministers on Wednesday approved the implementation of a new environmental conservation initiative funded through a $ 2.66 million grant from the Global Environment Facility (GEF), aimed at formally assessing and integrating the natural capital value of Sri Lanka's coastal and marine ecosystems into national development planning.
1 min
December 13, 2025
Daily FT
EDB honours top exporters at 27th Presidential Export Awards
THE Sri Lanka Export Development Board (EDB) on Thursday celebrated the country's top-performing exporters at the 27th Presidential Export Awards (PEA), held at the Bandaranaike Memorial International Conference Hall (BMICH) under the patronage of Prime Minister Dr. Harini Amarasuriya.
1 mins
December 13, 2025
Daily FT
Focus need on mental wellbeing of cyclone hit communities
THE Sri Lanka College of Psychiatrists released a statement underscoring the importance of paying attention to the mental wellbeing of people impacted by Cyclone Ditwah and offering support to them.
2 mins
December 13, 2025
Daily FT
Canada pledges support for Sri Lanka’s post-disaster rebuilding efforts
THE Canadian Government has expressed strong support for Rebuilding Sri Lanka program and signalled its readiness to provide assistance, particularly for the recovery of the agriculture sector following the widespread devastation caused by recent extreme weather.
1 mins
December 13, 2025
Daily FT
McLarens shuttlers claim four Golds at Mercantile Inter-Firm Team Badminton Championship
The McLarens Group shuttlers enjoyed a successful season, claiming four championship titles, arunners-up slot, and three individual awards presented for the best player of each category, at the 41st Mercantile Inter-Firm Team Badminton Championship 2025 held in Colombo.
1 min
December 13, 2025
Daily FT
Natural intelligence we desperately need
THIS patch of land that we live in, in planet earth which is known as Sri Lanka is now in dire straits.
2 mins
December 13, 2025
Listen
Translate
Change font size