Executives promote worker skills

Building a workforce prepared for constant change in a technology-driven organisation is vital for companies to transform their business and thrive in the new economy, say leading Thai executives.

- NUNTAWUN POLKUAMDEE

Sara Lamsam, chief executive of Muang Thai Life Assurance (MTL), said the most important factor for digital transformation success is people.

“Future workplaces need professionals who are lifelong learners, equipped with both deep expertise and broad knowledge across multiple domains,” he told a recent business seminar.

Businesses need “M-shaped" talents, meaning those equipped with multiple areas of knowledge depth and breadth to navigate an evolving world, said Mr Sara.

To meet this challenge, MTL launched a comprehensive upskilling programme for its workforce, with a focus on artificial intelligence and data literacy, communication, leadership and multi-disciplinary expertise.