Focus on organizational goal achievement versus goal measurement: Akanksha Sane, PTC Software

People are now being valued for their skills and contribution and not for their place in the hierarchy. The COVID situation has been a great equalizer in many ways, believes Akanksha Sane, Senior Director- India HR Delivery at PTC Software

- Shweta Modgil

COVID-19 has changed everything, with organizations remodeling every function to adapt to the changing landscape with new processes. Organizations are already making adjustments to goal setting and ratings while communicating to their employees that they are valued and important. In the current hybrid/ work from home scenario, talent leaders have the responsibility to ensure optimum productivity of their employees.

Top leaders today agree that the performance management system should be reinvented and recalibrated for better-aligned results especially after the COVID-19 crisis. But how exactly can HR leaders make performance management more useful this year and in the years to come?

In an exclusive interaction with us, Akanksha Sane, Senior Director- India HR Delivery at PTC Software, a computer software, and services company headquartered in Boston, Massachusetts employing over 6,000 employees in 30 countries, shares with us her thoughts on the new paradigms of performance and productivity management in the second year of the pandemic.

What are some of the paradigm shifts in performance management that COVID-19 has brought about?

The greatest paradigm shift that has been brought about is flexibility. Today, people can work from anywhere, and at the end of the day, it’s about getting the job done, and doing it well. The other change about empowering the entrylevel or first rung of people managers in a lot of organizations-ensuring that more dialogues happen and more empowerment goes down the line. That’s freed up bandwidth for people at the top to focus on more challenging things.