The Shared Experience

- Mark Rowh

It’s hard to escape the sharing economy these days. What started out as a simple but innovative business model – using a smart phone app to hook up with an empty ride or an extra bedroom in a strange city – has turned into worldwide phenomenon. In travel as with so many other areas, the concept behind peer-to-peer access is changing the way things work, and business travel is not immune from its revolutionary impact.

While it’s anybody’s guess where this movement will eventually lead, significant growth seems certain. Pricewaterhouse-Coopers has estimated that by 2025, the five main sectors of the streaming economy (peer-to-peer finance, online staffing, peerto-peer accommodation, car sharing and music and video streaming) could generate global revenues of $335 billion.

Obviously the trends in ride sharing and accommodations are of primary interest for corporate travelers. In the ride sharing sector alone, as recently as March, Uber reports corporate users traveling more than six million miles a week using Uber for Business. And on-demand services in such areas as private aviation are fast catching on.

Even the terminology continues to evolve. The sharing economy has also been called the on-demand economy, the collaborative economy and the gig economy, among other terms, and different descriptions of its sectors have also emerged. Last year the US Department of Commerce issued a report on what it has labeled “digital matching firms.”

The government has proposed that this definition be used for companies that use IT systems to facilitate peer-to-peer transactions, rely on user-based rating systems for quality control, offer workers flexibility in deciding their typical working hours, and rely on the workers using their own tools and assets in providing service.