foodService India - March - April 2020

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What can you expect at a gathering that attracts the most eclectic bunch of cognoscenti from the Food Retail industry? As is customary at the annual India Food Forum (organised by IMAGES Group and publisher of FoodService India), Day 2 of the conclave, designated as Indian Food Service Forum, rippled with energy and its usual share of heat and light that the conferences, exhibitions, live shows and networking sessions radiated. Industry mavens who spoke on different themes and topics at the panel discussions threw up interesting insights on the foodservice industry.

Discussions also led to information on trends, emerging concepts and categories, understanding consumer behaviour, and on marketing and F&B promotion strategies – all of which, as everyone agreed, require joint efforts of both suppliers and retailers. Pages 22 to 43 of this issue of the magazine offers a conspectus of the action at the India Food Forum. Turn to pages 34 to 43 to fi nd out about the winners of PepsiCo-IMAGES Food Service Awards. The winners were awarded glittering trophies and citations for demonstrating excellence in F&B operations across multiple formats. The selection process for the Awards involved inviting entries from the nation’sleading food service operators across multiple categories. The Awards’ Jury comprised eminent personalities from the fi elds of business, media, and research and consulting. The Jury analyzed key performance metrics such as growth in top line sales and retail presence, sales per square foot, same store sale growth and also studied the impact of IT application, innovation, marketing, supplierrelations and employee practices.

My congratulations to the winners and my heartfelt tha