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The new battleground for retail is undoubtedly ‘Customer Experience’. Irrespective of the segment of retail, consumers expect retailers to deliver them personalised, easy and unified experiences similar to those provided by companies born in the digital age and reshaping consumer expectations like Google, Facebook, Amazon, WhatsApp, Apple.

To cater to the consumer of today who is evolved, well-traveled, connected, and has enough disposable income, brands and retailers are embracing technology in a big way. Towards this, they are higher technology experts – CIOs / CTOs – who drive a seamless user experience in an effort to blend in with the increasingly digital world and provide convenience and benefits to the consumer.

MUMBAI'S RETAIL SECTOR JOINS RANKS OF GLOBAL CITIES, GOES 24X7

Adding the next level to the legendary nightlife of Mumbai, the Maharashtra government has finally given a thumbs up to a proposal with far-reaching economic ramifications. We bring you the scoop along with other significant retail events over the last one month…

5 mins

Corona Virus Fear Grips International Retail Sector, Big Brands Shut Shop In China

Not only are big brands and retailers temporarily shutting outlets in China, the Chinese origin virus will more likely than not impact transit retail worldwide…

4 mins

Amazon To Help Integrate 1 Crore Small And Medium Indian Businesses Into The Digital Economy

In what can only be seen as a goodwill gesture, Amazon’s Jeff Bezos last month said his company will invest US $1 billion to bring small businesses online in India. Amazon has had a longstanding relationship with SMBs in India, with the company claiming that in the six years that it has been in the country, the number of SMBs on-board has gone from just 100 to over 5.5 lakh…

4 mins

Top Retail CIOs Say Technology Experiences & Implementation Are the Future of Retail

With the retail industry transitioning from being product-centric to customer-centric, retailers are leveraging all sorts of technologies to reach the modern shoppers. This has resulted in retail technology transcending from ‘aspiration to expectation’ and wedging itself securely between consumer and experience to create an everyday interface…

7 mins

Decoding the Retailer's Perspective of a 360 Degree Customer Journey

At the 20th edition of the India Fashion Forum, retail experts of leading brands talked about the multichannel approach they are taking to ensure a smooth consumer experience in order to draw in footfalls and increase revenue…

9 mins

Snackification in India

The article sheds light on some of the underlying drivers and factors that have strengthened the trend of ‘Snackifi cation’ in recent years.

4 mins

Spotlite-Mall of Joy: The New Upcoming Benchmark of Joy, Happiness and Retail at Rajnagar Extension

With over 78 inline stores across all floors, Spotlite aims to be the new shopping destination of Ghaziabad very soon…

2 mins

When the Light is Right: The Importance of Lighting in Retail

Whether a retailer opts for dim lighting or makes his store lively with bright lights, the most important thing to remember is that lighting needs to go with the brand story. A mismatch there and it’s sure to affect footfalls…

10+ mins

Images Retail の記事をすべて読む

Images Retail Magazine Description:

Launched in 2003, IMAGES Retail magazine took on the task of analysing the emerging organised retail industry at a time when the industry itself had little data to work on. The magazine covers the gamut of Indian and International movements in retail technology, logistics and supply chain, store formats, store design, retail real estate, franchising and human resource, besides reporting on significant directions within India’s sunrise industry.

The magazine is widely acknowledged India’s leading retail intelligence publication for decades now, providing news, insights, research & analysis, intelligence and data covering retail operations across all Indian markets.

The mission of the monthly B2B magazine – published exclusively for the retail industry – is to bring industry leaders and brand owners up to date with the latest in retail technology & innovations, provide them with in-depth research, studies and analytical, insightful features which help them grow their businesses in India. The magazine aims to spark ideas and shape agendas for decision makers in India’s competitive retail industry.