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The key to being digitally bolder when you're older

The Journal

|

April 28, 2025

As our world becomes more digital, feeling confident with technology isn’t just a bonus - it's a vital key to staying connected, informed, and in control of everyday life.

Yet for many people over 60, stepping into the digital space can feel overwhelming.

Here Caroline Abrahams, charity director at Age UK, shares some advice on how to make technology work for you.

What digital skills are most essential for someone over 60 to learn first?

"Device and internet basics are our most popular learning topics at Age UK, especially in the beginning stages of a learning journey," says Caroline. "Once people feel confident with these, they move on to communicating with others, and accessing services.

"Because of the move to digital-first services, some older people are learning digital skills so that they're able to do things like book a doctor's appointment, access online banking or manage their utilities online."

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