10 INDIA'S MOST POWERFUL ANALYTICS LEADERS 2023

The senior management but also on the kit in the warehouse with the tech guys too.

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Multi-Tasking to Support Every End of Business

When James started his journey in the industry, he was cleaning equipment in the warehouse by handling all the equipment as it rolled in through the doors that's fresh off someone's desk. When James began the business, it was just him, wearing all the hats for many years, he would go out to the customer sites and do the collections himself like doing the data destruction, cleaning, packing and shipping it out. In fact, James says that he doesn't think there is a job within the organization that he hasn't done himself because he has always been very hands-on, he has a very granular understanding of what a customer wants, even sometimes when they don't. "Once you understand every facet of your business, you're in great shape to pick the right team around you and build out from there," claims James.

Being Personable: The Ideal Quality of a Leader