A Job-Interview Video Glitch Is Harmless, Right? Hardly.

When the internet goes even slightly awry, the impact on your professional life could be huge

- BY JACQUELINE RIFKIN AND MELANIE BRUCKS

WE ALL know the feeling. You’re on Zoom, meeting with colleagues or catching up with a friend or trying to nail a job interview, when it happens: a freeze, garbled audio, a blank screen.