Make web more accessible for those with disabilities

There should be guidelines to make the web, and not just digital banking and shopping services, more accessible to the disabled and vision-impaired (When you can't see, and your banking app OTP is expiring, Nov 21).

- Robert Cheng Shoong Hock

Internet access has not always been equitable for disabled people. Due to the Covid-19 pandemic, more and more aspects of people's lives and healthcare have transitioned online. Making doctor's appointments, refilling prescriptions, and registering for vaccines and boosters now all largely exist virtually.