Limited trust and knowledge impede adoption of agentic AI

Although organisations are now focusing on agentic AI, limited trust and knowledge impede its adoption as the share of firms expressing trust in fully autonomous AI agents has declined from 43 percent to 27 percent in the past year.

- UMA KANNAN @Bengaluru

According to the Capgemini Research Institute's latest report titled Rise of agentic AI: How trust is the key to human-AI collaboration, trust and human oversight are critical factors in realising the potential of agentic AI and that the gap between intent and readiness is now one of the biggest barriers to realising the $450 billion opportunity.