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Budget Tourism Cell to face the music for 'Gavi-like' incidents
The New Indian Express Kottayam
|April 28, 2025
A KSRTC bus carrying tourists on a budget tourism trip to Gavi broke down in a dense forest area nearly two weeks ago, leaving 38 passengers stranded for several hours.
The passengers later lodged a complaint citing the poor condition of the bus and the unresponsive behaviour of the staff.
Now, the Budget Tourism Cell (BTC) staff will face the music upon such incidents that tarnish the image of the KSRTC's prestige budget tourism initiative, which is filling the coffers of the loss-making entity. A circular issued by the Chief Traffic Officer (CTC) the other day gave five main guidelines to the BTC coordinators and warned of strict action if they fail to adhere to the same.
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