Dis-Chem's plans for 2026: New stores, mobile app, loyalty program

DIS-CHEM has outlined a string of ambitious initiatives for its 2026 financial year and beyond, including opening 32 new stores, the launch of a “Store of the Future Concept” early in 2027, and a new mobile app midyear.

- EDWARD WEST

Other initiatives include expansion to reach the 137 000 square metre retail space target, refinement of its promotional mechanisms aligned with the recently launched Better Rewards loyalty programme; and deepening customer engagement through data-driven insights and partnerships, including the Capitec collaboration.

These plans were outlined in the JSE-listed pharmacy retail chain's results for the six months to August 31 that were released Thursday. Group revenue increased by 8.7% to R21.3 billion and headline earnings per share increased by 9% to 73.8 cents.

“We identified eight areas of focus to deliver sustainable shareholder returns and the group has made pleasing progress in each of these areas. The launch of Better Rewards marks the next chapter in our journey to increase access to quality primary healthcare across a wide consumer base,’ CEO Rui Morais said.