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More people happy with GP services
The Journal
|July 11, 2025
PATIENT satisfaction with GP services has improved, new figures suggest.
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The latest GP patient survey, carried out by Ipsos for NHS England, found 75% of 702,000 respondents had a good experience at their practice, up slightly from 74% in 2024.
Some 70% also said their overall experience of contacting their family doctor was good, up from 67%.
Louise Ansari, chief executive at Healthwatch England, said: "Primary care delivers 90% of the interactions people have with the NHS.
"With public satisfaction in the NHS declining, improvements to how people access care from their GP, pharmacy, dentistry, and other primary care teams is therefore vital.
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