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New booking system at GP surgeries will overwhelm doctors, BMA tells Streeting
The Guardian
|September 30, 2025
GPs in England are threatening to take action over government plans to increase patients' online access to appointments, which they claim will lead to a "tsunami" of extra demand.
Ministers have been given 48 hours to put in place measures to stop GPs being overwhelmed when the new system - intended to help patients beat "the 8am scramble" - starts tomorrow.
The British Medical Association (BMA) agreed a deal with NHS England and the Department of Health and Social Care (DHSC) in February that would let patients request an appointment with a family doctor using online booking between 8am and 6.30pm from Monday to Friday.
The doctors' union claims ministers have broken a promise made at the time to implement "necessary safeguards" before 1 October ensuring that patients only sought non-urgent consultations that way.
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