Care home placed into special measures by CQC

THE Care Quality Commission has rated Aaron Court Care Home in Ellesmere Port inadequate and placed the home into special measures to protect people following an inspection in March and April.

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Aaron Court Care Home, run by Aaroncare Limited, provides nursing and personal care for up to 60 older people.

The inspection was undertaken to follow up on concerns about poor care highlighted to CQC by people living at the service and their relatives.

Following this inspection, the areas of safe, caring, effective, responsive and well-led have moved down from good to inadequate.

Due to the level of concerns found, inspectors issued six warning notices for improvements to be made in the following areas: person-centred care, treating people with dignity and respect, the need for consent, safe care and treatment, staffing and how the service is managed.

CQC has also placed the service into special measures which involves close monitoring to ensure people are safe while they make improvements.

Special measures also provides a structured timeframe so services understand when they need to make improvements by, and what action CQC will take if this doesn’t happen.

Karen Knapton, CQC deputy director of operations in the north, said: “When we inspected Aaron Court, it was disappointing to see such a deterioration in the quality of care being provided since we last inspected.