Tata Communications Acquires Majority Stake in Commotion Inc

Tata Communications, a leading global communications technology player, today announced that it has acquired 51% stake in Commotion Inc., a leading AL-native Enterprise SaaS Platform company with operations in the US and India.

- TBG NETWORK

This acquisition marks a significant step in accelerating AI integration across Tata Communications’ Digital Fabric offerings, particularly within its Customer Interaction Suite, that includes Tata Communications Kaleyra,to deliver contextual and converged Al driven experiences for both customers and employees. Commotion’s orchestration engine will integrate with Kaleyra’s core components -- including channels, Kaleyra TX Hub, and CCaaS -- to automate and intelligently guide end-to-end customer journeys, shifting engagement from reactive responses to predictive and generative interactions.