North Korea infiltrates U.S. remote jobs —with the help of everyday Americans

The scam also creates problems for unsuspecting Americans whose personal information gets stolen to get jobs

- Robert McMillan & Dustin Volz

Christina Chapman looked the part of an everyday American trying to make a name for herself in hustle culture. In prolific posts on her TikTok account, which grew to more than 100,000 followers, she talked about her busy life working from home with clients in the computer business and the fantasy book she had started writing. She posted about liberal political causes, her meals and her travels to see her favorite Japanese pop band.

Yet in reality, the 50-year-old was the operator of a "laptop farm," filling her home with computers that allowed North Koreans to take jobs as U.S. tech workers and illegally collect $17.1 million in paychecks from more than 300 American companies, according to federal prosecutors.

In a June 2023 video, she said she didn't have time to make her own breakfast that morning—"my clients are going crazy," she said. Then she describes the açaí bowl and piña colada smoothie she bought. As she talks, at least 10 open laptops are visible on the racks behind her, their fans audibly whirring, with more off to the side.

Chapman was one of an estimated several dozen "laptop farmers" that have popped up across the U.S. as part of a scam to infiltrate American companies and earn money for cash-strapped North Korea. People like Chapman typically operate dozens of laptops meant to be used by legitimate remote workers living in the U.S.

What the employers—and often the farmers themselves—don't realize is that the workers are North Koreans living abroad but using stolen U.S. identities. Once they get a job, they coordinate with someone like Chapman who can provide some American cover—accepting deliveries of the computer, setting up the online connections and helping facilitate paychecks. Meanwhile, the North Koreans log into the laptops from overseas every day through remote-access software.