Residents left high and dry after flood

Apology over damage to water pipe

- By DAVID HUMPHREYS

THE company responsible for water supplies across Liverpool and the wider North West has apologised after a contractor caused a leak at a retirement community, leaving residents without a working lift.

Earlier this week, while work was being carried out to install a water meter at a property in Thirlmere Court in Anfield, a contractor for United Utilities accidentally damaged a pipe in the building.

This caused a leak, which in turn left areas flooded. Water supplies were shut off to prevent further damage and the leak isolated.

However, such was the severity of the water ingress from the customer's flat, the lift shaft in the building was flooded. The building, operated by housing association group Riverside, caters for the over-55s.