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Complaints of unlawful deductions on social grants
Klerksdorp Midweek
|August 09, 2025
SASSA has expressed concern by the upsurge in what appears to be unlawful deductions by financial service providers targeting social grants beneficiaries.
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SASSA has been inundated with enquiries from its beneficiaries, stating that their grant money is consistently being deducted by various insurance companies that they have not signed up for, believing that the agency is working with these companies.
SASSA has consistently distanced itself from any insurance company that uses its name. CEO Themba Matlou has reiterated that SASSA has no authority to make any deductions on social grants without the consent of the beneficiaries.
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