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Giving wings to passenger rights
Hindustan Times Ranchi
|March 20, 2026
Government intervention to safeguard the rights of air passengers is timely
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The set of directives issued by the ministry of civil aviation through DGCA to airlines, among them the order to offer at least 60% of seats on a flight without any extra charge to passengers checking in online and to seat fliers with the same PNR together, should help the cause of passenger rights in the third-largest domestic aviation market in the world.
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