IRCTC Probes Website Crash Reasons

While the Indian Railway Catering and Tourism Corporation (IRCTC) is trying to pinpoint the reasons for the recent instances of their website crashing just about the time the Tatkal ticket booking opens, internal data reveals that ticket sales during the Tatkal period jump from 3.6 times to 4.3 times the average hourly booking figures.

- Shashank Rao

MUMBAI:

On Monday, IRCTC authorities accepted that there was a sudden spike in demand for ticket booking between 10 a.m. and 12 noon when Tatkal ticket booking is opened to the public. Hindustan Times on January 13 reported this issue in the article ‘Peak hour IRCTC site crashes irk passengers’.

Between 10 a.m. and 11 a.m., people can book tickets for AC coaches while from 11 a.m. to 12 noon, Tatkal booking for sleeper coaches is opened. The hourly average of tickets booked is around 51,500, which touches 1.86 lakh to 2.23 lakh per hour for AC and sleeper coaches during Tatkal hours.