UAE building a world-leading model for govt services: VP

His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, affirmed that under the leadership of President His Highness Sheikh Mohamed Bin Zayed Al Nahyan, the UAE is building a world-leading model for government services.

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This model prioritises efficiency, quality, and impact, aiming to simplify and enhance the lives of its citizens.

By integrating best practices, leveraging expertise and technology, the UAE government strives to deliver streamlined services that meet the needs of its people with minimal effort and maximum impact.

Sheikh Mohammed Bin Rashid said: “Today we launch the second phase of the Zero Government Bureaucracy programme, a national project designed to create simpler, faster, and more impactful government services. In its first phase, the programme reduced service delivery time by over 70%, eliminated more than 4,000 unnecessary procedures, and saved customers over 12 million hours.”

Sheikh Mohammed added: “We are grateful to over 30 government entities and 690 teams involved in streamlining government procedures. Today we expand these efforts, focusing on eliminating digital bureaucracy to realize our goal: a government without complexity, services without waiting times, and results that tangibly improve people's lives.”