RTA completes 40% of nol digital payment system upgrade

The Roads and Transport Authority (RTA) in Dubai has completed 40 per cent of the nol system upgrade, transitioning from the existing card-based ticketing system to the more advanced account-based ticketing (ABT) technology, The project is set for completion by the end of 32026.

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Mattar Al Tayer, Director-General, Chairman of the Board of Executive Directors of RTA, stated, “Given the scale of the project, which has a total cost of Dhs550 million, it has been divided into three key phases.

“In the first phase, the central system will be upgraded to create digital accounts for users, linking them to their existing nol cards. The second phase will introduce a new generation of nol cards, incorporating advanced technologies aligned with international standards to ensure compatibility with banking card technologies.

“In the third and final phase, the system upgrade will be completed, enabling the acceptance of alternative payment methods, including bank cards and digital wallets, for public transport fare payments across Dubai.”

Al Tayer stated, “Upgrading the nol system will introduce several advanced features and benefits for users. The new system will enable account creation, allowing users to link their nol cards to digital accounts, add nol cards to smartphone wallets, and purchase tickets using QR code technology via digital channels. It will also implement the flexible fare concept across public transport.”