See AI as colleague, not a replacement

The conversation around artificial intelligence in the workplace has shifted.

- BY MOUNIR HIJAZI Special to Gulf News

No longer is it simply replacing repetitive tasks or streamlining operations. Increasingly, the focus is on how AI can become a trusted partner to human talent, working in tandem to elevate not just efficiency but also experience, judgment, and emotional resonance. As we stand at the crossroads of profound transformation, the key to building truly future-ready workplaces lies not in choosing between human and machine but in learning how to combine their strengths with intention and responsibility.The AI twin is not a faceless algorithm operating in the background, it is a digital counterpart that learns how individuals work, anticipates their needs, and supports better decision-making without replacing their judgment. In human-centred roles such as customer service, sales, and recruitment, AI twins are already elevating day-to-day performance.

UAE's workforce strategy