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Spar Group faces up to R170 million lawsuit over delayed SAP implementation
Cape Times
|January 29, 2026
THE Spar Group was served with legal papers Wednesday from Giannacopoulos Group-owned franchises, who are suing for damages for the botched implementation of SAP enterprise resources planning software in the group's KwaZulu-Natal distribution centre.
The claim from these companies comes more than two years after the retailer implemented the software. Spar started rolling out the software from January, 2023, but delays impacted distribution and resulted in stock delivery interruptions to franchise stores, and lost sales. Spar said in statement its legal team is currently reviewing the papers. Reports suggest the Giannacopoulos Group is suing for at least R170 million in damages.
Spar meanwhile indicated in its 2023 financial year that the SAP implementation problems had resulted in R1.6 billion in lost turnover to the group. The centre returned to full operation in September that year.
Esta historia es de la edición January 29, 2026 de Cape Times.
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