‘India’s size and diversity make it a powerful innovation engine’

Uber is deepening its focus on India, where it is seeing growth at both ends of the spectrum. In a video interview with Peerzada Abrar, Prabhjeet Singh, president of Uber India and South Asia, speaks about the company's plans to scale bike taxis aggressively following regulatory clarity, the competition in the country, and build new businesses in B2B logistics and transit ticketing. Edited excerpts:

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How does India rank within Uber’s global portfolio, and what are your expansion priorities for the next 2-3 years?

India is the third-largest market for Uber by trip volume, after the US and Brazil, and one of the fastest-growing markets at that scale. India has the most diverse mobility product portfolio on Uber. We are seeing growing demand for premium experiences like Uber Black. We recently announced our foray into B2B logistics through Open network for digital commerce (ONDC), allowing merchants to leverage our delivery ecosystem. On growth priorities, India is both an incredibly important and underpenetrated market. We are seeing growth at both ends of the spectrum. On the affordability side, products like Uber Moto and three-wheelers are seeing strong acceleration. On the premium side, demand for Uber Black and Uber Reserve is growing so fast that we currently do not have enough vehicles to meet demand. We are combining the best of Uber’s technology and on-ground operations.

What's the strategic rationale behind moves into B2B logistics and metro ticketing? What percentage of your business do you expect these newer verticals to represent by 2027?