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30,000 are left without water supply
Burton Mail
|January 13, 2026
A MAJOR incident was declared yesterday as 30,000 properties in Kent and Sussex were without a proper water supply.
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South East Water (SEW) has blamed the latest outage, across 11 postcode areas, on Storm Goretti and cold weather causing burst pipes and power cuts.
Yesterday, many customers in Tunbridge Wells, East Grinstead, Maidstone, Whitstable, Canterbury and surrounding towns and villages were without water. Beleaguered SEW said its repair teams were working “around the clock” and have apologised.
SEW incident manager Matthew Dean said: “We're sorry to our customers across Kent and Sussex who are experiencing issues with their drinking water supply, including no water, intermittent supply interruptions or low pressure.
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