CRAFTING EXCELLENCE - Neha Chhabra's Journey to Redefine Hospitality in Goa

Neha Chhabra's journey into the hospitality industry is as unexpected as it is inspiring.

- Rajesh Ghadge

Raised in Kolkata, she originally aspired to become an economist, never imagining a future in hospitality. Her path took a surprising turn when, due to a delay in her state board exam results, she enrolled in a hotel management course out of sheer curiosity. Guided by a mentor, Neha took the entrance exam, and to her surprise, she was selected. Despite receiving an offer from one of Delhi's top colleges for Economics, something didn't feel right.

Trusting her instincts, she returned to her hotel management studies-a decision that would shape her future.

Neha's commitment to hospitality was solidified when she secured a spot in the highly competitive management training program with Oberoi Hotels. "The process was grueling, with over seven rounds of interviews, but I managed to succeed," Neha recalls. She was the only candidate selected for the prestigious OCLD (Oberoi Centre of Learning and Development) from her campus. "It was a pivotal moment in my life. I realized that I had entered a field where excellence is non-negotiable. The focus on quality and hospitality that I learned during this time has stayed with me throughout my career," she reflects. Neha went on to work with Oberoi Hotels for fourteen years, a tenure that laid the foundation for her distinguished career in hospitality. Today, she serves as the General Manager of JW Marriott Goa, where her passion for excellence continues to drive her success.