Here's How To File a Complaint With RERA

For many people, buying a house often turns into a nightmare due F often turns a di to delay in possession, subpar construction, fraud by the builder, etc.

- Shivangini Gupta

While before 2016, there was no oversight to manage such situations, the Real Estate (Regulation and Development) Act, 2016 (Rera) can now penalise and take action against errant builders. All the buyer has to do is approach the Rera grievance redressal mechanism. According to the Economic Survey 2024-25, around 138,000 complaints have been resolved by Rera till January 2025. However, only projects registered with Rera fall under its purview. Here's how to file a complaint with Rera against your builder for delinquency in service.

Step-by-Step Guide

1 Collect All Supporting Documents

These include builder-buyer agreement or allotment letter, proof of payment (bank statements, receipts), booking confirmation letter, project brochure or advertisements, Rera registration number of the project, and written communication with the builder regarding the dispute.

2 Visit State Rera Portal

Check the official portal of the respective state to begin the complaint process.