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Should You Recruit New People, or Upskill Your Workforce?

MIT Sloan Management Review

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Fall 2025

I worry that we don't have the skills in-house that we need to seize future opportunities.

- Ask Sanyin:

Should You Recruit New People, or Upskill Your Workforce?

Should I focus on recruiting or on developing our current employees?

THE HEART OF YOUR QUESTION is, how do you ensure that your talent resources are aligned with the future you are trying to create? I asked my friend Anish Batlaw, a talent maestro and managing director at General Atlantic, how he breaks down this problem. He shared some questions that may help you gain clarity.

What future growth areas do you want to capitalize on? How will you do that? Focus your talent management energy and investment on where you are placing key bets for the future. This future state becomes the anchor for identifying the talent you need to get there.

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