SCAN, PACK, DELIVER

Wonder how orders on quick commerce platforms get delivered in minutes? Here's a pictorial look at the chaos and precision inside a dark store

- Text by NAINI THAKER

Packers at Zepto's superstore in Bellandur, Bengaluru, retrieve items for online orders. The aisles are numbered and subsections alphabetically marked, allowing packers to locate items easily. Each order comes with exact location data. Overhead screens track the order in real time, offering a live view of its progress—from pickup to dispatch Each item is scanned into