Tailoring SME solutions to operational dynamics & growth trajectories

Ameet Venkeshwar, CBO, LoanTap is transforming the company's SME lending landscape, focusing on sectors like FMCG, Pharma, and HoReCa:

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Ravi Lalwani: What has been LoanTap's business growth in SME lending over the last 3 years? What are the top 3 regions, top 3 products, and top 3 industry sectors?

Ameet Venkeshwar: Over the last 3 years, our SME lending has grown with a CAGR of 53% with a growth of more than 170% over the last year. In India, the past few years have seen significant growth in SME lending and we been able to capitalize on that.

In SME lending, Bengaluru, DelhiNCR, and Pune emerge as top regions due to their vibrant entrepreneurial ecosystems. Key products driving growth are Purchase Invoice discounting, Working capital term loans, and Receivable Finance, which cater to diverse financing needs. Among industry sectors, FMCG, Pharma, and HoReCa (hotel/ restaurant/catering) businesses stand out, benefiting from specialized financial solutions tailored to their operational dynamics and growth trajectories. These regions, products, and sectors collectively highlight significant opportunities and demand in the SME lending landscape.

Briefly describe the most impactful improvements that have been made for SME customers during appraisal, onboarding, and ongoing servicing.