Estonia - the land of the KSI Blockchain

Estonia is a country described as the most advanced digital society and even envied by former US President Barack Obama:

FYERS goes for the cloud

Implements zero-trust policies, VPN, VDI, multi-factor authentication and alerts to ensure security:

Efficiency & Security on the Digital Highway

Mr. V. Srinivasan, Founder & Chairman of eMudhra, advocates digital signatures as the next level of digital transformation:

Educating, Handholding, Digitizing

Motilal Oswal Financial Services has 3600 strategy to tackle covid challenges:

Data privacy & risk initiatives to improve CX

Experts from leading finance companies share their views on data privacy, risks and initiatives to improve customer experience at Finnoviti 2020.

Frictionless Security... Experience Simplified

Security experts from the BFSI industry share their views on frictionless security to simplify customer experience at Finnoviti 2020. The session was moderated by Dr L.S. Subramanian.

South Korea - Govt Support For Blockchain Projects

South Korea has been an early adopter of blockchain for non-cryptocurrency uses:

BFSI fires up Mobile Apps

Recently the RBI advocated digital mode for payments and other financial services, especially through mobile applications to enforce social distancing. Banking Frontiers carried out a study to understand (i) new mobile application features and strategies during lockdown (ii) usage pattern & promotions and (iii) technology integration. The findings are narrated in 3 different articles:

Customized financing for micro-irrigation

Agri-focused NBFCs need a direct liquidity tap to tide over the demand disruption cycle:

IPA, AI & Blockchain to fuel transaction banking

Pitchai Mahalingam, head - Operations & Transaction Banking at Federal Bank, discusses the impact of COVID-19 on transaction banking business, fintech partnerships, etc:

Dvara KGFS is expanding geographically & technologically

Partners with banks and NBFCs to offer wide variety of financial products:

Claims experience is the subject matter of speed

In the light of the COVID-19 crisis, Banking Frontiers organized a web panel discussion for TPAs.

Leveraging data & analytics for experience 2.0.2.0 in a privacy conscious world

Marketing and analytics experts from the BFSI industry share their views on the use of data and analytics to redefine CX at Finnoviti 2020. The session was moderated by Sowmya Dwibedi, Partner, Deloitte.

IVRS, website & app help ManipalCigna serve customers

Insurer launches videos inspired by real life customer stories to encourage people to gain a greater sense of control over their physical and financial health:

Mexico expects to bring in better regulations for open banking

While the country has enacted laws to regulate fintechs, all eyes are not on the standard it is going to adopt for open banking:

Central Banks, Fis Hold 34,000 Tons Of Gold As Reserve

Gold plays a prominent role in reserve asset management. Safety and liquidity are paramount for reserve managers globally:

Covid-19 Impact, Challenges & New Opportunities For BFSI

COVID-19 outbreak came at a time when India’s economy was already slowing due to persistent financial sector weaknesses. Banking Frontiers carried out a 4 part-study on this topic and sought to understand (i) Impact on economy & business (ii) Challenges (iii) Strategies & initiatives adopted by the companies to compete with COVID-19 (iv)Adoption of digital products and services. The findings are narrated in 4 different articles:

IndiaFirst Life - leveraging technology, stretching creativity

Rushabh Gandhi, deputy CEO at IndiaFirst Life Insurance, traces the technology journey and the marketing strategy of the company:

Recipe for total transformation

The insurance industry has found the recipe to energize every lethargic aspect of its business:

Rural India needs solution for cash crunch: BCFI

The 21-day lockdown has posed a major challenge for the business correspondent community, which is the backbone of the financial system in the rural areas:

Maximizing Experience with Efficiency & Minimal Risk in a World of Open APIs

Banking technology experts share their perspectives on adoption and implementation of the API technology, risks and future scope at Finnoviti 2020.

HR Next for Experiential Economy - An Innovation Perspective

CHROs share their views on employee lifecycle management, challenges and adoption of latest technology in HR management at Finnoviti 2020.

Central banks step in to halt slide

A summary of actions by top central banks in the wake of COVID-19 outbreak:

Asian banks become role models

A McKinsey study on the impact of COVID-19 on the functioning of the banks highlights how Asian banks have led the way:

AISECT to appoint more BCs in 2020

The All India Society for Electronics & Computer Technology is upbeat about increasing banking outlets and transactions:

Bandhan Bank Flourishes Despite Economic Slowdown

Chandra Shekhar Ghosh, MD & CEO, Bandhan Bank, explains how the bank achieved growth in the midst of economic slowdown and NBFC crisis:

smartForce Video KYC

In a highly competitive & digital complied world of today, ensuring that the customer gets the right product for his/her money’s worth has become a key challenge.

India's financial services sector - Recent reforms & emerging challenges

India’s financial services sector is characterized by the dominance of public sector banks.

He dislikes complex solutions, he devises a holistic approach

Arun Jain, chairman of Intellect Design Arena, has not only made a mark as a successful entrepreneur, but also as a fundamental thinker. He did the most unexpcted act of selling off his IT services business to concentrate on products. Manoj Agrawal interviewed him to comprehend his mindset, his journey and the outcome. Edited excerpts:

From Experiential Transformation to Competition Next

MDs & CEOs of 5 leading BFSI companies participate in a CEO Panel Discussion at Finnoviti 2020 conference. Edited excerpts: