WesTrac Newcastle helps forge the future

The WesTrac facility at Tomago, New South Wales, is more than a state-of-the-art hub for heavy machinery. It's the beating heart of an Australian industrial legacy — one intertwined with global machinery icon Caterpillar, which turns 100 years old this year.

- 

Known to customers as WesTrac Newcastle, the Tomago facility sprawls across 22 hectares and ranks among the largest Caterpillar dealer operations worldwide.

With 12 purpose-built facilities, 560,000 cubic metres of building space, and resources such as the WesTrac Institute and the new Technology Experience Centre, Tomago is more than a warehouse — it's an industrial nerve centre.

It can accommodate more than 1000 team members, boasting rebuild and component overhaul facilities, an oil laboratory, logistics hubs, and machining units brought in-house to accelerate delivery and enhance quality.

General Manager of Operations at WesTrac NSW/ACT, Alister Cant, said the Tomago facility represents the best of what WesTrac and Caterpillar can achieve.

“It’s where we deliver entire fleets of new machines, carry out complex rebuilds, and provide hands-on training for the next generation. Our customers rely on us not just for equipment, but for support, knowledge, partnership and continuous innovation,” he said.

“We invest in our team.

“It’s not uncommon to meet colleagues who’ve spent decades with WesTrac or its predecessor dealers. Their deep experience and commitment underpin everything we do.

“Our team’s long tenure means we know our customers and their challenges intimately — we help unlock true value from every Cat machine purchased.”

Alister himself is a shining example of this longevity, having been with Caterpillar and the Cat dealer family for 20 years.

“I started as an apprentice in a Cat dealership much like this, and today, as the General Manager of Operations, I support the men and women who man our branches: 17 across NSW and the ACT, supporting 6500 active customers and around 20,000 connected assets nationally,” he said.

Alister is proud that WesTrac’s commitment is unmistakably people-centric.