Auto Problem On VW Touareg Can't Be Fixed

CASE STUDY Transmission changes itself, and Volkswagen UK admits that it doesn’t know why

- Julie Sinclair

IT’S one thing for a dealer to not always know how to fix an issue, but when the manufacturer turns around and says it currently has no fix in place for a fault, there’s clearly cause for concern. Mark Davison of Harrogate, North Yorkshire got in touch with Auto Express about problems with the transmission in his 66-plate VW Touareg R Line Plus, which his dealer and VW were unable to fix. Mark said he bought the SUV on finance back in February, but had flagged the issue up with supplying dealer Harrogate Volkswagen just days after delivery. Since then, it had been back and forth to the dealer’s workshop, but the auto box still had no