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CCPA DIRECTS OLA TO ALLOW CONSUMERS CHOICE OF REFUND METHOD
The Sunday Guardian
|October 20, 2024
The Central Consumer Protection Authority (CCPA) has instructed Ola, to implement a consumer-friendly mechanism allowing customers to choose their preferred refund method.
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According to the Ministry of Consumer Affairs, Food and Public Distribution, consumers will now have the option to receive refunds either directly to their bank accounts or via coupons, a significant change from Ola's previous policy.
The directive, aimed at enhancing consumer rights and service transparency, was issued by CCPA's Chief Commissioner Nidhi Khare.
Diese Geschichte stammt aus der October 20, 2024-Ausgabe von The Sunday Guardian.
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