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Trust, tech, and touch: The three pillars of India's rural banking expansion

The Daily Guardian

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August 12, 2025

In a village where the nearest bank branch is still miles away, a woman walks into her local kirana shop. Ten minutes later, she withdrew money, paid her electricity bill, and recharged her phone. All without stepping outside her neighbourhood.

- AMIT NIGAM

That's not the future; it's happening today, quietly, in 15,000+ pin codes across India, all powered by FindiBANKIT.

India's rural banking landscape is quietly undergoing a revolution—not driven by a single app or policy, but by the convergence of trust, technology, and human connection. A major milestone in this journey occurred in February 2025, when Australian-listed fintech firm FINDI Ltd (ASX: FND) acquired BANKIT through its Indian subsidiary, TSI, and subsequently rebranded it as FindiBANKIT.

Since then, FindiBANKIT has become a key enabler of inclusive finance, delivering essential banking services to even the most remote parts of the country. Its innovative "phygital" model—blending physical presence with digital convenience—is redefining how financial services reach rural India, making banking more accessible, personal, and impactful.

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