'IT sector should overhaul business'

Indian information technology (IT) firms need to rethink how they operate and the country needs to create its own language models as artificial intelligence (AI) technologies disrupt the sector, according to HCLTech chief executive officer C. Vijayakumar.

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The generative AI boom has threatened to disrupt business models for Indian IT companies that largely serve clients in the United States for operations support, providing software as a service.