UNLOCKING EFFICIENCY AND VALUE

We explore the case of outsourcing FM and how it can boost efficiency, reduce costs, and support sustainability and compliance.

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Facilities Management has undergone a quiet but profound transformation. Once regarded as a back-office maintenance role, it is now recognised as a strategic driver of business value. From employee experience to sustainability, compliance to cost optimisation, the role of facilities management has evolved and is now at the centre of how organisations function. Yet many companies still find themselves constrained by the limits of in-house teams. Rapid changes in workplace design, technology, and regulatory requirements are putting new pressures on facilities managers, who are expected to deliver more with fewer resources.

Historically, organisations turned to FM outsourcing primarily to cut operating costs and move non-core activities off the balance sheet. While cost efficiency remains important, today companies also expect innovation and measurable value. Specialist providers now deliver a wide spectrum of services, offering skills and technology that in-house teams often cannot match. It is within this context that outsourcing facilities management has emerged as a compelling solution.

A growing market

The facilities management market was valued at approximately USD 52.5 billion in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 5.8% between 2025 and 2030. Rapid urbanisation, infrastructure expansion, and an increasing focus on sustainability are driving this growth. Outsourced contracts already represent a significant portion of the market, accounting for around 68.65% of FM services in 2024, signalling a clear shift from traditional in-house delivery models.

From support function to strategic enabler