The Fallout Of Workforce Stress - A Case Study

Stress has become a constant companion at the workplace for most of us; it needs to be tackled effectively in order to keep negative effects at bay. Work-related stress and its ramifications in personal life seem to have taken a toll in the case of this pharma company employee, Dharmendra Gupta. When he started his career as a medical representative, his aspirations were high—he knew he was qualified enough and had received the right kind of training at his company. He had high expectations from his job too, and was confident he could easily convince any doctor to prescribe a particular medicine. However, things turned out to be different. Faced with multiple demands—in his personal life as well as on the office front—the initial enthusiasm and confidence petered out, and he is now finding it difficult to handle the situation.

- Girish Mainrai

The alarm on his mobile rang again, and after putting it on snooze for the third time, Gupta finally got out of bed. It was already 8:45 am, and he wondered if he would miss the last bus to Shahdol.

However, Gupta managed to board the bus at 9:30 am. He was working as a medical representative with Mumbai-based New Leo Pharma, travelling to Shahdol as part of his job. On his way, he started musing on the ten-day induction training he had attended at Lonavala. Hailing from the small town of Katni in Madhya Pradesh, Gupta had thoroughly enjoyed the time spent at the resort where it was conducted. The trainers included not only product managers but also doctors who explained the physiological and functional aspects of the heart and the endocrine system. The product managers offered insights on product knowledge and marketing.