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“WE'LL PAVE THE WAY FOR TRAVEL INDUSTRY TO BOUNCE BACK”
Businessworld
|December 15, 2021
The past 20-odd months have been challenging for the travel industry. During this period EbixCash not only held its ground but also paved the way for the sector to bounce back. BW People spoke with Naveen Kundu, MD, Ebixcash Travel Services about the industry and what’s in store for the travel and hospitality sector
How have the past 20 months been for you?
Covid was a challenging time for all the sectors, and especially to the travel industry. After the first wave we had hopes that things will come back but the surprise second wave made it worse.
While it has been a tough time, I would say it has given us time to take a back seat and to re-imagine and re-look at things.
One of the big crises that organisations faced during Covid was keeping employee motivation high. How did you deal with it?
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